Terms of Use

Effective as of November 1, 2024

Thank you for using the Airfarewatchdog.com website, mobile property(ies), and/or related applications or services (collectively, the "Site" or "Airfarewatchdog"), which are provided by Smarter Travel Media LLC, its parent company, and/or their affiliates (collectively, "SmarterTravel").

As used below, the terms "we," "us," and "our" refer to SmarterTravel. The term "you" refers to anyone using the Site in any way (such as by visiting or browsing Airfarewatchdog, registering for a subscription or account, contributing content to the Site, and/or viewing Airfarewatchdog emails or other communications).

The Site is offered and made available to you on the condition that you accept without modification all of the terms, conditions, and notices set forth below (collectively, the "Terms of Use"). By accessing or using the Site in any manner, you agree to be bound by the Terms of Use. Please read them carefully, as they contain information concerning your legal rights -- and limitations on those rights -- as well as our no-refund policy and provisions regarding the governing law and the jurisdiction and venue in which any disputes you may have with us must be resolved. If you do not accept all of these terms, conditions, and notices (or if you are under 18 years of age or otherwise lack the capacity to agree to be legally bound by the Terms of Use), please do not use the Site.

We reserve the right at any time, in our sole discretion, to update or otherwise amend these Terms of Use without prior notice, and your continued access or use of the Site will signify your acceptance and understanding of such updates and amendments. We will note the effective date of each version of the Terms of Use (as we have done so above), and any revisions will take effect upon posting. We will attempt to notify each of our registered members of material changes to the Terms of Use either by sending a notice to the member email address provided to us at registration or by placing a notice on the Site. Be sure to return to this page periodically to review the most current version of the Terms of Use.

USE OF THE SITE

As a condition of your use of the Site, you warrant that (a) all information supplied by you on or through the Site is true, accurate, current and complete, (b) if you have an Airfarewatchdog account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than yourself, and (iii) if you intend to register for an account and/or contribute to our Site, you are at least 18 years of age or older. SmarterTravel does not knowingly collect the information of anyone under the age of 13. We retain the right, in our sole discretion, to deny any person access to the Site and/or to the services we offer, at any time and for any reason, including but not limited to in the event of any violation of these Terms of Use. We also reserve the right, without prior notice, to modify or withdraw the Site and/or any of our services, and we will not be liable if Airfarewatchdog becomes unavailable for any reason or period of time.

Please be aware that, although Airfarewatchdog is intended to allow for mobile browsing and accessibility, your device and/or carrier may have limitations or restrictions that impair your experience of the Site's functionality. In addition, your service provider may impose cellular data fees and/or other charges when you use the Site on your mobile device. You are solely responsible for any and all such charges.

USE OF OUR MATERIALS

The Site, Airfarewatchdog content, and any other SmarterTravel publications offered or made available through the Site (collectively, "Publications") are for your personal and non-commercial use only. As a condition of your use of the Site and/or the Publications, you warrant to us that you will not use it or them for any purpose that is unlawful or prohibited by these Terms of Use.

The contents of the Site and the Publications are Copyright © 2024 SmarterTravel and/or its suppliers. You may not reproduce, copy or redistribute any of the following, without our express written permission: the design, content or layout of the Site or the Publications; individual elements of the Site's or the Publications' design(s); Airfarewatchdog logos or other logos or graphics appearing on the Site or in the Publications; or photographs appearing on the Site or in the Publications (collectively, our "Materials"). Airfarewatchdog and the names of any Airfarewatchdog products and/or services referenced herein are trademarks or registered trademarks of SmarterTravel. All other company, product or service names referenced in the Site are used for identification purposes only and may be trademarks or service marks of their respective owners.

If you would like to request permission to use any of our Materials other than for your personal and non-commercial use, email us at [INSERT ADDRESS]. Even if such permission is granted to you, it will automatically terminate upon your violation of any of these Terms of Use, in which case you must immediately cease using our Materials and destroy any and all copies you have made of them.

PAYMENTS AND NO-REFUND POLICY

From time to time, Airfarewatchdog may invite or allow users to sign up for accounts and/or subscriptions -- some free and others requiring payment. If you register for a paid subscription or otherwise purchase anything on or through the Site, you agree to pay the applicable fees and any taxes associated with them. Failure to make such payments could result in the cancellation of your subscription or other transaction. If Airfarewatchdog offers and you accept a free trial, and you do not cancel before the end of its stated term, it will automatically convert to a regular paid subscription. In that event, we would charge you for the applicable fees, according to the schedule selected or agreed to at the time of your registration. We will have no obligation to remind you when the expiration of any free trial is approaching or when your account is scheduled to be charged post-conversion.

No Refunds: Please note that we will not be under any obligation to issue refunds, either in whole or in part, for any payments you make to us for subscriptions you register for or purchases you make on or through the Site. Nor will we be required to issue a prorated refund on any unused portion of any paid subscription you choose to cancel. Similarly, if you make a booking, reservation or purchase with any third-party supplier mentioned on Airfarewatchdog, please be aware that you will not be entitled to receive a refund from us or at our expense. This no-refund policy applies even if you are dissatisfied with the supplier's property(ies), products or services for any reason, or if circumstances somehow prevent you from experiencing them fully (or at all). If a user pays for any non-refundable transaction through a credit card or other third-party payment processor, and then later attempts to dispute or otherwise reverse any payment(s) made directly or indirectly to us, we will contest any such charge-back(s) and make the payment processor aware of this conspicuous no-refund policy.

If you believe that duplicate charges have been made to your account, or if you have other billing questions, please email us at [INSERT ADDRESS] before disputing or attempting to reverse any third-party payment(s) to us.

PROHIBITED ACTIVITIES

The content and information on the Site (including but not limited to messages, data, text, music, sound, photographs, graphics, videos, maps, icons, software, code and/or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Site. Additionally, you agree not to:

  1. use the Site or its contents for any commercial purpose;
  2. access, monitor or copy any content or information on the Site (whether by robot, spider, scraper or other automated means, or by any manual process) for any purpose without our express written permission;
  3. violate the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
  4. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  5. deep-link to any portion of the Site for any purpose without our express written permission;
  6. "frame," "mirror," or otherwise incorporate any part of the Site into any other website without our prior written authorization; or
  7. attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse-engineer any software programs used by SmarterTravel in connection with the Site.

PRIVACY POLICY

SmarterTravel believes in protecting your privacy. To understand our practices, please go to https://www.smartertravel.com/privacy-policy/ to review our current Privacy Policy, which applies to your use of Airfarewatchdog and any information you provide on or through the Site.

REVIEWS, COMMENTS AND USE OF OTHER INTERACTIVE AREAS

The Site may contain discussion forums, bulletin boards, review services, and/or similar areas (collectively, "Interactive Areas") in which you, fellow users, and/or other third parties may post reviews of travel experiences and/or other content, including messages and comments. If and when Airfarewatchdog provides access to such Interactive Areas, you are solely responsible for your use of them, which is at your own risk. By accessing or otherwise using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following:

  1. Any messages, data, text, music, sound, photographs, graphics, videos, code or other materials (collectively, "Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  2. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or otherwise create liability or violate any local, state, national or international law, including without limitation the regulations of the United States Securities and Exchange Commission ("SEC") or any rules of a securities exchange such as the New York Stock Exchange ("NYSE") or the NASDAQ;
  3. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Airfarewatchdog or any other SmarterTravel brand;
  5. Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
  6. Private information of any third party(ies), including without limitation surnames, addresses, telephone numbers, email addresses, Social Security numbers, or credit card numbers;
  7. Viruses, corrupted data or other harmful, disruptive, or destructive files;
  8. Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or
  9. Content or any link to Content that, in the sole judgment of SmarterTravel, (a) violates any of the foregoing restrictions, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or (d) may expose SmarterTravel or its users to any harm or liability of any type.

INTERNATIONAL TRAVEL DESTINATIONS

When you book international travel reservations with third-party suppliers or plan international trips based in whole or part on your use of the Site, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. SmarterTravel accepts no liability with respect to any traveler who is refused entry onto a flight or into any country because of the traveler's failure to carry the travel documents required by any airline, authority, or country, including any country the traveler may be passing through en route to the traveler's final destination.

CURRENCY CONVERSION

If and when the Site refers to currency conversion or exchange rates, such references are based on various publicly available sources and should be used as guidelines only. Such rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by the Site is believed to be accurate, but SmarterTravel does not warrant or guarantee such accuracy. When you intend to use such information for any financial purpose, we advise you to consult with a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of currency information on the Site for any purpose other than your personal use, and you are expressly prohibited from reselling, redistributing, and/or using any such information for commercial purposes.

LIABILITY DISCLAIMER

PLEASE READ THIS SECTION CAREFULLY, AS IT LIMITS OUR LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THE SITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION (OR ELSEWHERE IN THESE TERMS OF USE), PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THE SITE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES AVAILABLE ON OR THROUGH THE SITE MAY CONTAIN ERRORS OR OTHER INACCURACIES. SMARTERTRAVEL DOES NOT GUARANTEE THE ACCURACY OF, AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO, THE INFORMATION REGARDING THE HOTEL, AIRLINE, CRUISE, CAR RENTAL, AND ANY OTHER TRAVEL PRODUCTS OR SERVICES DISPLAYED ON THE SITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, FLIGHT DETAILS, AND PRODUCT OR SERVICE DESCRIPTIONS).

COPYRIGHT AND TRADEMARK NOTICES

The Site and its content are: ©2020-2024 Airfarewatchdog. All rights reserved. SmarterTravel is not responsible for content on websites operated by third parties. AIRFAREWATCHDOG, the dog logo, and all other product or service names or slogans displayed on the Site are registered and/or common law trademarks of SmarterTravel and/or its suppliers or licensors, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of SmarterTravel or the applicable trademark holder.

HOW TO REACH US

Site-related correspondence (other than notices of potential infringement) can be mailed to us addressed as follows:

Airfarewatchdog, c/o SmarterTravel
One Kendall Square, Suite B2210
Cambridge, MA 02139-1571

© 2024 Airfarewatchdog. All rights reserved.